FAQ

Sticker sheets

What is the material of the sticker sheets?

The sticker sheets are in high gloss and strong sticker paper. The stickers are easy to write on with a ballpoint pen or, for example, Stabilo pens.

Why does the collection for pupils / students have fewer sticker sheets than that of the general collection?

We try to make the stickers affordable for everyone. In general, schoolchildren / students have less to spend. We have therefore made the collection smaller, but still very functional. This gives you fun cheerful stickers and you can make your planner as functional as you want.

When will new collections and individual sticker sheets come to the webshop?

We try to place as much variety and new designs on the webshop as possible. Unfortunately, we can not yet say whether it will come online on a fixed day per week / month. We do our utmost to put new collections and / or individual sticker sheets online every two weeks.

Payments

How can I pay?

You can currently pay in various ways. You can use a Credit card, Ideal and Paypal, etc. All payments are made securely through Shopify Payments.

Delivery

What is the delivery time?

Do you order the sticker sheets on a working day before noon? Then we ship your order the same day.

International shipments have a processing time of 1-5 working days and a longer delivery time.

Who will bring my package?

DHL deliverers love to bring your package safely to your home (or to the address you want) Can't wait? Grab some food and drink and sit down by the mailbox. Your order will arrive as soon as possible!

We use multiple carriers for international shipments

Returns

I just received my order, but I expected something else. Can I return it?

We find it very annoying if your order is not as expected. It is therefore possible to return your order, provided it is returned unused (no stickers may have been removed from the sheet), unscratched and unbent.

Who pays the return costs?

The return costs will be for your own account. You can go to a PostNL point or DHL point to safely return the package.

Online store

Why should I create an account?

If you create an account it will be a lot easier to place an order again. All your data is in your account and you therefore no longer have to enter it again. You are the only one who has access to your account.

In what ways can I contact you?

You can find various ways to contact us via the contact page.